Micromobility Parking or Riding Complaint

Ensuring safety for all road users is a top priority. That’s why the City of Vaughan and micromobility operators are working together to educate riders and promote responsible use of e-scooters and e-bikes.

To report a municipal emergency or problem that requires immediate attention, please call Service Vaughan at 905-832-2281. 

Some examples of parking violations include:

• e-scooters or e-bikes parked across sidewalks, curb ramps, or building entrances
• devices left lying down or tipped over
• services parked in prohibited areas such as private property or parks

Riding violations involve unsafe or unlawful riding behavior. Examples include:

• riding on sidewalks (instead of bike lanes or roadways)
• going against the flow of traffic
• ignoring traffic signs or signals
• riding with passengers (e-scooters are for one rider only)
• riding in parks and trails
• More information about the program is available at vaughan.ca/micromobility.

The operators will be responsible for ensuring proper parking activities. Each operator has their own warning and penalty system in place. However, if non-compliance persists from operators, the City has the right to fine the operators.

To report a parking or riding complaint, please submit a service request below: