Service Vaughan is an online reporting tool that offers residents and businesses non-emergency help with City services 24 hours a day, seven days a week. 

How to use Service Vaughan:

  1. Register or Sign in (note: registering or signing in will give you the option of receiving automatic updates regarding your service request)
  2. Select the appropriate category below to create a case number
  3. Use the case number to track updates on your service requests on this page, or call Access Vaughan at 905-832-2281

This site should not be used to report an emergency.  If you require the assistance of police, fire or ambulance services, please dial 911.

For municipal emergencies or problems that require immediate attention, please dial 905-832-2281 to reach a live agent 24 hours a day, seven days a week.

Track Your Service Request
Service Request Map
See all the service requests users have sent in on a map.