The City of Vaughan owns and maintains the majority of the streetlights in the City. The standard threshold for repairs is between 3-6 weeks. Streetlight repairs can range from a light bulb replacement to repairing underground infrastructure (buried wires) that require further investigation.

Delays in obtaining utility locates, contractor scheduling, weather and emergencies also may play a factor in service delays. Streetlights on unassumed streets, generally in areas still under construction, are maintained by the developer. Please provide as much information as possible and we will contact the developer.

To report a municipal emergency or problem that requires immediate attention, call Access Vaughan at 905-832-2281. The following streetlights problems are considered municipal emergency requests:

  • Hanging or broken light fixture
  • Streetlight pole knocked down
  • Wires exposed

For any other streetlight issues please submit a service request below: